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Other ways to contact us

Claims for hospital stays, treatments or outpatient visits due to illness or non-accidental injury.

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Visit us in person

Talk to our team in person at our Customer Service Centre.

Hong Kong

Customer Service Centre

Tsim Sha Tsui MTR Station Exit A1 / East Tsim Sha Tsui MTR Station Exit L5

Prudential General Insurance Hong Kong Limited

Tel: +852 3656 8362
Fax: +852 2164 8445

Operation Hours
Mon-Fri 09:00-12:30 and 13:45-17:30, except Saturday, Sunday and public holidays